Barista and Retail training
Calling all Aboriginal and Torres Strait Islander Young People (aged 15-27)
Join Strong Brother Strong Sister and Murran Hub for FREE Barrista Training and/or Retail Training in Djilang! (Geelong)
You will learn -
Coffee Knowledge: Understanding coffee beans, origins, and the production process.
Espresso Preparation: Learning to grind, tamp, and extract espresso properly.
Milk Frothing: Mastering techniques for steaming milk and creating latte art.
Beverage Preparation: Making a variety of coffee drinks and using alternative brewing methods.
Customer Service: Developing communication skills for positive customer interactions.
Equipment Operation: Familiarity with coffee machines and maintenance practices.
Health and Safety: Knowledge of food safety and hygiene standards.
Hands-On Practice: Gaining practical experience in a coffee shop setting.
Tasting Skills: Learning to identify flavour profiles and evaluate coffee quality.
Retail training you will learn
Product Knowledge: Understanding the features and benefits of products.
Customer Service Skills: Engaging with customers and resolving complaints.
Sales Techniques: Learning strategies for upselling and closing sales.
Store Operations: Familiarity with inventory management and cash register operation.
Visual Merchandising: Principles for effective product placement and displays.
Health and Safety Standards: Knowledge of safety protocols and hygiene practices.
Teamwork and Communication: Building effective communication and collaboration skills.
Technology Use: Training on POS systems and inventory management software.
Store Policies and Procedures: Understanding company policies and compliance standards.
This is a funded program, so there's no cost to attend!
Register below.